tag:blogger.com,1999:blog-14651190143092325942024-03-04T22:59:35.785-08:00iQVoice: VoIP Telecommunications TechnologyAnonymoushttp://www.blogger.com/profile/11031937439015485036noreply@blogger.comBlogger21125tag:blogger.com,1999:blog-1465119014309232594.post-28188540643353151282015-04-05T06:33:00.001-07:002015-04-05T06:33:47.555-07:00On the Cloud: VoIP and VoIP Monitoring<div class="separator" style="clear: both; text-align: center;">
<a href="http://voipspear.com/" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiMW1v3FwqJRqRnpaUtMCpJwpbwrZJyOrlIpzOFy2883SBBEU0SSVKB-6c3Fc-bh5S4yOg8TlrAEnqHYEzz_70N_eiUs-Xe94mOHPlzX6DsQbZ-vsxJxqRH2Y7ghR-OYMoKu7xJxwRT0__K/s1600/bigbox3.gif" height="266" width="320" /></a></div>
<div style="margin-bottom: 0cm;">
This year, organizations are turning to
the cloud to take advantage of business VoIP. Where VoIP levels the
playing field – reducing communications overhead and enabling
greater access to business opportunities regardless of where you are
– cloud VoIP makes the benefits of VoIP more affordable. Today,
practically any organization that knows the positive difference with
VoIP can switch to it with minimal investment.
</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
<b>Zero Hardware Requirements</b></div>
<div style="margin-bottom: 0cm;">
The biggest initial investment that
you'd have to make when you switch to on-premises VoIP is your
hardware, which includes your IP-PBX or gateway device, as well as
cable upgrades and SIP phones. This can amount to a lot, especially
when you'd have to project to the capacities you'd require at least
five years in the future.
</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
With cloud VoIP, you skip through this.
You can start simple and communicate through softphones, installed in
desktops and BYODs (Bring Your Own Devices). The likely hardware
investment that you might need to make is your office cabling. For
VoIP communications to be as clear and powerful as possible, you need
to use at least Cat5e cables. If you've used traditional phone lines
for the longest time, your cables are likely Cat3s. While you can
make do with this initially, it is best to upgrade to ideal cables
for VoIP. This allows you to maximize your use of the technology, and
not have to make do with bad audio and video connections.</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
<b>Expert Communications Management</b></div>
<div style="margin-bottom: 0cm;">
For many organizations, communications
systems – be it traditional telephony or VoIP – require dedicated
manpower, an expert or two in your payroll who can install, maintain
and manage your system. You are reliant on your human resources
department to get the best person for the job, at the price you can
afford.</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
With cloud VoIP, this is no longer an
issue. Getting expert technical support for your communications
systems now relies on your VoIP service provider. You don't need to
retain and spend for additional technical manpower. You do not need
to rely on the level of expertise that you can afford. This now lies
on your service provider.</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
And since they are focused on VoIP as a
business, you can rest assured that they have the best people on the
job.</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
<b>Scalable VoIP</b></div>
<div style="margin-bottom: 0cm;">
Perhaps one of the determining
qualities of cloud VoIP that makes it an easy decision to switch is
its scalability.
</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
With on-premises VoIP, you would need
to plan ahead and put together a communications system that can
handle your projected requirements, at least five years into the
future. This is well and good if you have the budget for it. But, for
many small- and medium-scale, it is what has kept them from making
the switch.</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
Cloud VoIP paves the way for small- to
medium-scale business to make the switch and equip themselves as
needed. They can add (or deduct) users and features, as required and
without having to make an investment beyond their requirements.
</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
Aside from making VoIP more accessible
to organizations that can definitely leverage it to forward the
company, it also frees up funds and allows you to invest elsewhere –
other than your telecommunications system.</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
<b>Grow with the Flow</b></div>
<div style="margin-bottom: 0cm;">
With cloud VoIP, you don't have to plan
your business investment around telecommunications. And definitely,
you shouldn't be placing all your eggs in one telecommunications
investment basket. There are other aspects of business that can use
an infusion of funds, such as marketing and sales.
</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
Through cloud VoIP, you can focus on
these other aspects. Since you only need to plan for your monthly (or
yearly) VoIP fees, you have more leeway to focus on growing your
business.
</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
<b>Monitor your VoIP</b></div>
<div style="margin-bottom: 0cm;">
Of
course, to guarantee that you get all this, make sure you monitor
your VoIP service. You can't fully take advantage of the benefits of
VoIP when your service falls below acceptable standards. After all,
you need to stay constantly reachable to your clients and partners
through consistently clear audio and video communications.</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
For
above part VoIP monitoring, choose <a href="http://voipspear.com/" target="_blank">VoIP Spear</a>. The company provides
24/7/365
</div>
<br />
<div style="margin-bottom: 0cm;">
call
monitoring and testing services from several global locations. Chart
your VoIP's MOS, latency, jitter and other key performance
indicators. Get reports and alerts. Stay on top of your VoIP.</div>
Anonymoushttp://www.blogger.com/profile/11031937439015485036noreply@blogger.com0tag:blogger.com,1999:blog-1465119014309232594.post-15830587102390113152015-02-01T06:38:00.001-08:002015-02-01T06:41:54.839-08:00VoIP 2015: What to Look Forward To<div class="separator" style="clear: both; text-align: center;">
<a href="http://voipspear.com/" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiMW1v3FwqJRqRnpaUtMCpJwpbwrZJyOrlIpzOFy2883SBBEU0SSVKB-6c3Fc-bh5S4yOg8TlrAEnqHYEzz_70N_eiUs-Xe94mOHPlzX6DsQbZ-vsxJxqRH2Y7ghR-OYMoKu7xJxwRT0__K/s1600/bigbox3.gif" height="266" width="320" /></a></div>
<div style="margin-bottom: 0cm;">
The past few years have been great for
VoIP. The technology made headway to become telecommunications'
leader. There's more room for growth, and it looks like 2015 is
another big year for VoIP.</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
<b>Cloud VoIP</b></div>
<div style="margin-bottom: 0cm;">
Cloud-hosted VoIP is going to be bigger
this 2015. Cloud computing has become reliable and more affordable,
of late. This is good for VoIP, particularly small- and medium-scale
businesses that want to benefit from the cost advantages of the
technology but do not have enough funds for on-premises IP-PBX and
other requisite hardware, plus dedicated manpower to manage these.
</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
And it's not just about the price.
Cloud-hosted VoIP comes with other advantages.
</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
The transition to VoIP can be
implemented swiftly, at a scale fitting the size of the organization.
A company can switch to VoIP within a month. Management and
maintenance are responsibilities of the service provider, saving you
from needing to hire a dedicated staff for it.
</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
Another important advantage here is its
scalability and easy integration. You can add or subtract users, as
needed. Support applications can be integrated, again, as needed.
</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
<b>Integration On The Cloud </b>
</div>
<div style="margin-bottom: 0cm;">
Like what's said earlier, integration
is simple and fast when it comes to VoIP, especially cloud-hosted
VoIP.
</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
Communications convergence, where a
singular device can facilitate the flow of voice and data, can mean
more efficiency in information handling and processing, and
coordination among stakeholders. Examples of what can be integrated
into VoIP include CRM and productivity software.</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
<b>Mobile VoIP</b></div>
<div style="margin-bottom: 0cm;">
The popularity of smartphones has also
paved the way for the boom in mobile VoIP. Expect more of this in
2015, particularly because of businesses that want their members to
be more accessible.</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
Mobile VoIP can increase accessibility
when installed in BYOD or corporate-owned devices. As Wi-Fi and data
services become more reliable and wide-ranging, it becomes harder to
be “out of reach.” Mobile devices become tools for increasing
productivity and connection between partners ad co-workers.</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
<b>VoIP Security</b></div>
<div style="margin-bottom: 0cm;">
VoIP will also be increasingly under
threat of attack and intrusion. As it gains traction with more and
more users, malicious elements will want to take advantage of the
technology's vulnerabilities for financial gain, control and
information.
</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
Threats can be as common as stolen
account information and malware infiltration. Or, it can be targeted
and vicious, such as call interception and denial of service (DoS)
attacks.</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
Securing your VoIP becomes a requisite.
This is not just something that your service provider needs to do.
Users and system manager should also implement safety measures. It
could be as basic as protecting computers that connect to voice
services with anti-virus software, and physically securing servers
and network connections. VoIP encryption can also be implemented from
the user's side through the use of zfone, an encryption software
that works alongside VoIP clients.
</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
<b>VoIP Monitoring</b></div>
<div style="margin-bottom: 0cm;">
As dependence on VoIP increases, it
becomes more and more necessary to have safeguards in place.</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
First in line here is VoIP monitoring
from 3<sup>rd</sup> service providers, such as <a href="http://voipspear.com/">VoIP Spear</a>. Service
monitoring lets you stay on top of your VoIP's performance. You are
alerted about performance dips and suspicious activities, and can
potentially address issues ASAP.
</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
Next, think about security when it
comes to everything that you do online, be it voice or data-centric.
Secure your system by installing an anti-virus software and regularly
screening for malware infiltration. Get zfone and implement on top of
your VoIP client.
</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<br />
<div style="margin-bottom: 0cm;">
Of course, it also pays to be selective
when it comes to choosing your VoIP service provider. Don't just look
at the cost. Ask questions about security measures, as well as backup
plans. </div>
Anonymoushttp://www.blogger.com/profile/11031937439015485036noreply@blogger.com0tag:blogger.com,1999:blog-1465119014309232594.post-52454437016379167072014-06-28T22:17:00.002-07:002014-06-28T22:17:57.905-07:00VoIP Quality of Service: What You Need to Know<div style="line-height: 114%; margin-bottom: 0cm;">
<span style="color: black;"><span style="font-family: Arial;"><span style="font-size: 11pt;"><a href="http://voipspear.com/" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img align="right" border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjbXKR1jw4lzOBKGu24IFEG5OyQl9iPhnv27xqgVtfaI7t0eXTV3AZbKrmhZY3SEzuINzvepWGuzRkTRlVVM4HqpSozx-Z_kGzaPcx9odlP1bDPbgea295rQzDr0vuQi5bl0uZ-tJ2RnS9x/s1600/bigbox2.gif" height="266" width="320" /></a>
Many
things come to mind when you say VoIP quality of service. Taken at
face value, quality of service is the level by which you enjoy
consistently good quality service from your VoIP. There are many
factors that affect your VoIP quality of service, which can either be
internal (your system) or external (your service providers).</span></span></span></div>
<br />
<span style="font-family: Arial; font-size: 11pt; line-height: 114%;">In
determining quality of service, you need to use a VoIP monitoring
service, like <a href="http://voipspear.com/">VoIP Spear</a>, that runs tests regularly and persistently.
You then look at different parameters of VoIP quality. These are
mainly: MOS, latency, jitter and packet loss.</span><br />
<span style="font-family: Arial; font-size: 11pt; line-height: 114%;"><br /></span>
<div style="line-height: 114%; margin-bottom: 0cm;">
<br /></div>
<div style="line-height: 114%; margin-bottom: 0cm;">
<span style="color: black;"><span style="font-family: Arial;"><span style="font-size: 11pt;"><b>Why
is it Important to Determine your VoIP Quality of Service</b></span></span></span></div>
<div style="line-height: 114%; margin-bottom: 0cm;">
<span style="color: black;"><span style="font-family: Arial;"><span style="font-size: 11pt;">You
need to know how your VoIP performs at all times of the day. This
will give you a true profile of your VoIP service, which is important
if you rely on VoIP for communications. You stay on top of your
VoIP's performance. And you can actually try to troubleshoot problems
where you can. Or, you can act immediately if issues are external and
you'd need technical assistance.</span></span></span></div>
<br />
<br />
<div style="line-height: 114%; margin-bottom: 0cm;">
<span style="color: black;"><span style="font-family: Arial;"><span style="font-size: 11pt;"><b>VoIP
Quality of Service or VoIP QoS?</b></span></span></span></div>
<div style="line-height: 114%; margin-bottom: 0cm;">
<span style="color: black;"><span style="font-family: Arial;"><span style="font-size: 11pt;">If
you are using a modern router, you may have encountered the term VoIP
QoS. For VoIP hardware, VoIP QoS has come to refer to the
configuration settings on routers where you can give priorities to
your select application and lessen priorities for other applications.</span></span></span></div>
<br />
<div style="line-height: 114%; margin-bottom: 0cm;">
<span style="color: black;"><span style="font-family: Arial;"><span style="font-size: 11pt;">Through
VoIP QoS, you implement an immediate fix to slow VoIP connections on
your end. By prioritizing voice applications, you allot majority of
your bandwidth to VoIP. Ideally, as you do this, you should also
deprioritize other bandwidth-heavy applications, such a gaming.
Gaming is a major bandwidth eater.</span></span></span></div>
<br />
<br />
<div style="line-height: 114%; margin-bottom: 0cm;">
<span style="color: black;"><span style="font-family: Arial;"><span style="font-size: 11pt;"><b>Bad
VoIP Quality of Service: Now What</b></span></span></span></div>
<div style="line-height: 114%; margin-bottom: 0cm;">
<span style="color: black;"><span style="font-family: Arial;"><span style="font-size: 11pt;">You've
tested your VoIP and you've come to the conclusion that your VoIP
quality of service is lacking. What do you do?</span></span></span></div>
<div style="line-height: 114%; margin-bottom: 0cm;">
<br /></div>
<div style="line-height: 114%; margin-bottom: 0cm;">
<span style="color: black;"><span style="font-family: Arial;"><span style="font-size: 11pt;">The
first step here is to determine the cause of bad quality VoIP. It
could be that the proximity of your hardware is causing feedback that
makes your conversations inaudible. If that's the case, all you need
to do is keep them at a good distance from each other. Or, you may be
using your VoIP via a laptop that's too far. In that case, move
closer. You might also find that you have faulty or low-quality
equipment. Before buying your router, ATA, SIP phone and other VoIP
equipment, it's a good idea to read technical reviews first. If
possible, choose mid-priced to top-priced products. </span></span></span>
</div>
<div style="line-height: 114%; margin-bottom: 0cm;">
<br /></div>
<div style="line-height: 114%; margin-bottom: 0cm;">
<span style="color: black;"><span style="font-family: Arial;"><span style="font-size: 11pt;">Next,
see if configuring your VoIP QoS will improve your digital
communications. If all that's using up your bandwidth is VoIP, do you
see a marked improvement on how you enjoy VoIP? In cases like this,
you will want to examine your bandwidth allotment and usage. Does
your VoIP package come with too little bandwidth for your
requirements? Are there too many people in your network, such that
there's always network traffic? Here, you can consider tacking your
VoIP to a different internal network, upgrading your account or
moving to different service providers.</span></span></span></div>
<div style="line-height: 114%; margin-bottom: 0cm;">
<span style="color: black;"><span style="font-family: Arial;"><span style="font-size: 11pt;"><br /></span></span></span></div>
<div style="line-height: 114%; margin-bottom: 0cm;">
<span style="color: black;"><span style="font-family: Arial;"><span style="font-size: 11pt;">With
VoIP monitoring, you can know right away if you main problem is your
service provider. Are you experiencing dips in the performance of key
VoIP quality parameters even when you are not actively using your
phone service? You might need to move to a service that provides you
with consistently good service. Dips and downtimes are natural for
anything, even traditional phone services. However, these should
never be regular occurences. You need to be able to rely on your
service, especially if it's business VoIP.</span></span></span></div>
<div style="line-height: 114%; margin-bottom: 0cm;">
<br /></div>
<br />
<div style="line-height: 114%; margin-bottom: 0cm;">
<br /></div>
Anonymoushttp://www.blogger.com/profile/11031937439015485036noreply@blogger.com0tag:blogger.com,1999:blog-1465119014309232594.post-71161280420693109972014-01-24T22:10:00.000-08:002014-01-24T22:10:43.466-08:00Additional VoIP Testing Servers at VoIP SpearVoIP Spear, our VoIP monitoring partner, recently added VoIP testing servers to its network. This is great news, especially for some of our followers located outside North America. With new monitoring servers in North America, Europe, Asia and South America, VoIP users can get more accurate quality profiles of their VoIP phone service.
<br />
<br />
North America: New York, Chicago, San Francisco, Miami<br />
Europe: London, Paris, Frankfurt, Amsterdam, Moscow, Milan, Madrid<br />
Asia: Hong Kong, Japan (Tokyo), Singapore, India (Chennai)<br />
South America: Chile (Vina del Mar), Panama (Panama City)<br />
<br />
Setup is easy. VoIP Spear users can just log into their account and select endpoints to configure each to use specific testing servers for each. New users can select VoIP testing servers when they setup endpoints.<br />
<br />
If you still haven't signed up with VoIP Spear and you rely on VoIP, then you should sign up soon to check out the service. It is always a good idea to monitor your VoIP and get a clear picture of how your service performs. This is the only way that you can truly become reliant on your VoIP -- you have to be sure with how it performs: <a href="http://voipspear.com/signup">http://voipspear.com/signup</a><br />
<br />
The VoIP Spear team worked on this development for almost 6 months. And it looks like they did great work. This update enhances the whole VoIP Spear user experience, and provides more accurate quality scores.<br />
<br />
<br />
<br />Anonymoushttp://www.blogger.com/profile/11031937439015485036noreply@blogger.com0tag:blogger.com,1999:blog-1465119014309232594.post-88743786435196362332014-01-04T02:55:00.001-08:002014-01-04T02:55:44.220-08:00Switching to VoIP this 2014<div class="separator" style="clear: both; text-align: center;">
<a href="http://voipspear.com/" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;" target="_blank"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjbXKR1jw4lzOBKGu24IFEG5OyQl9iPhnv27xqgVtfaI7t0eXTV3AZbKrmhZY3SEzuINzvepWGuzRkTRlVVM4HqpSozx-Z_kGzaPcx9odlP1bDPbgea295rQzDr0vuQi5bl0uZ-tJ2RnS9x/s1600/bigbox2.gif" height="265" width="320" /></a></div>
<div class="MsoNormal">
This New Year is a great time to consider switching to VoIP.
Not only has the technology greatly improved. It has become easier to switch
from traditional wireline service to digital communication. Support is easily
accessible, and there is an array modules, applications and support services
that you setup to protect your VoIP investment.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
However, there are still considerations. Answer these
questions to know if you are ready to switch to VoIP this 2014:<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b>Do you think switching to VoIP will improve your productivity?
<o:p></o:p></b></div>
<div class="MsoNormal">
An increase in productivity can lead to so many things. VoIP
can help achieve this. Through communications convergence, a single platform
makes all communicated data available easily for anyone anywhere. The flow of
information is faster. Ideally, this leads to work being done faster. For
instance, deliveries can be made faster if the central office’s stock database
is updated right away. <o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
But then again, this does not really work for everyone. While
work can become faster, it can also slow down. VoIP adds bandwidth traffic. In fact,
bandwidth usage can multiply by at least four times. An office which relies on
file sharing on a limited capacity office network will definitely suffer when
it comes to the speed/ pace of work.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b>Do you think switching to VoIP can improve work efficiency?</b><o:p></o:p></div>
<div class="MsoNormal">
Apart from increasing productivity, employees can also
become more efficient. Again, this is partly a product of communications
convergence, which allows easier access to information. But then again, in some
corporate settings, this can work on the contrary. In a small office that is
not reliant on digital information, VoIP can prove tedious and add to existing
processes. <o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b>Can you afford the prerequisite equipment necessary for
VoIP?</b><o:p></o:p></div>
<div class="MsoNormal">
Equipment that you may need include <a href="http://en.wikipedia.org/wiki/Sip_phone" target="_blank">SIP phones</a> and an <a href="http://en.wikipedia.org/wiki/IP_PBX" target="_blank">IP PBX</a>
system, or alternately<a href="http://en.wikipedia.org/wiki/Analog_telephone_adapter" target="_blank"> ATA</a> boxes and a <a href="http://en.wikipedia.org/wiki/Gateway_(telecommunications)" target="_blank">gateway</a> system. This is on top of your
VoIP signup and usage costs. While VoIP can save you a bundle in long run, the
initial funds required to make a shift can add up. If you run a big office, you
need to plan for your switch to VoIP.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b>Can your current network take all that VoIP traffic?</b><o:p></o:p></div>
<div class="MsoNormal">
This is a major consideration. The quality of VoIP
conversation deteriorates when your network is unreliable and provides inconsistent
service. To ensure that your network is good enough for VoIP, test its health through
services like VoIP Spear. Should you find lacking capabilities, you can either
increase your bandwidth capacity or change network service providers.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
When you’re positive about your switch to VoIP this 2014,
install the necessary safeguards. <a href="http://voipspear.com/" target="_blank">Monitor your VoIP</a> performance through VoIP
Spear. This way, you’re ahead and can anticipate telecommunications problems,
which is vital for your office’s day-to-day. It is also a good idea to create a
backup power plan, in case of outages. Here, you can either buy backup power
boxes (UPS) or set up call forwarding to wireline or mobile accounts.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<br /></div>
<br />
<div class="MsoNormal">
<br /></div>
Anonymoushttp://www.blogger.com/profile/11031937439015485036noreply@blogger.com0tag:blogger.com,1999:blog-1465119014309232594.post-43570898085548418082013-12-13T06:21:00.000-08:002013-12-13T06:21:28.301-08:00What Tools Can You Use to Test VoIP<div class="MsoNormal">
One of the first things to do if you’re thinking about transitioning
to VoIP is to test your network to see if it is suitable for VoIP. There are several
free tools online to help you do this. You will only have to invest your time. This
ensures that you can make the most of VoIP once you decide to switch.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
These VoIP testing tools may also be useful to you even after
you’ve installed VoIP. When you have it set up to constantly test your VoIP
service, you will get a good picture of your service’s performance. This way,
you can anticipate issues and even have your service provider fix them before
they affect your call quality.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
The first kind of <a href="http://voipspear.com/" target="_blank">VoIP testing tool</a> is the network analyzer.
This may also be referred to as the packet sniffer. What this does is it intercepts
voice traffic to do an RFC analysis. All this is in the background, of course. You
will not experience any disruption in your service. As it tests your network
stability, you will get an idea about your network service’s suitability for
VoIP. You can decide to switch to a provider that works better with VoIP. The problem
with this VoIP test tool is that it is not specific to VoIP and particular factors
that affect its quality.<o:p></o:p></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
The better <a href="http://voipspear.com/" target="_blank">call quality testing</a> option is the VoIP Analyzer.
This where services like VoIP Spear are categorized under. Like the network analyzer, VoIP analyzers test
your network’s suitability for VoIP. But, unlike simple network analyzers, these
test for specific factors that affect how you enjoy your VoIP service, such a
latency, jitter and packet loss. For these tools, single endpoint testing
usually is offered for free. <o:p></o:p></div>
<br />
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
The last two kinds of VoIP testing tools are suited for big
VoIP users, such as offices, or VoIP service providers. The way these tools
monitor call quality is more intrusive, such that the system needs to be
powerful enough so it does not affect user experience. These are the VoIP Probes
and VoIP Quality Testers. Probes are implemented at selected points of the network,
where traffic is analyzed. Quality testers send test file through the network. The
idea is to compare corrupted files against the original.<o:p></o:p></div>
Anonymoushttp://www.blogger.com/profile/11031937439015485036noreply@blogger.com0tag:blogger.com,1999:blog-1465119014309232594.post-42129815009476862832013-11-24T04:01:00.001-08:002013-11-24T04:01:57.824-08:00How to Switch to VoIPIt’s really not going to take too long before you realize that you need to switch to VoIP. VoIP can save you a bundle. You get comparable (if not better) service. You become more accessible. Plus, it’s easier on the budget, especially if you make a lot of long distance calls.<br />
<br />
Of course, there are steps to take. And you need to have the right kind of setup in order to maximize your benefits from VoIP.<br />
<br />
First on the list is to make sure that you have internet connection that’s good enough for VoIP. This is a crucial factor in your VoIP setup. Without reliable internet, you won’t enjoy your VoIP. It’s even doubtful if you can have decent conversations through it.<br />
<br />
So, test your network first. You can do a simple ping test, which would tell you how fast you send and receive packets, as well as how much packet you lose. This is hardly enough though. For better network and VoIP testing and monitoring, use a third party service, such as <a href="http://voipspear.com/">VoIP Spear</a>. With VoIP Spear, there’s a free account that lets you test single endpoints. This is perfect for home users.<br />
<br />
What a VoIP testing service like VoIP Spear does is that it monitors your network performance continuously at set intervals. Through your control panel, you can access test results, which give you a clearer picture of how your network is performing. It’s not just a one-time thing. You see your network profile, according to different performance factors, such as packet loss and latency. You don’t have to be a technical person for this. <a href="http://en.wikipedia.org/wiki/Mean_opinion_score" target="_blank">Mean Opinion Scores</a> (MOS) are given, and these are easy-to-understand measures of network and VoIP performance.<br />
<br />
When you see that your network profile is good enough for VoIP, begin to shop for a paid VoIP service. (Skyping for free will not be enough if you want full-service VoIP.) You would also need to decide on the gear that you would use with your VoIP service. You can go simple, and just use your computer. Add in headphones and a good microphone. Or, you can choose to buy a SIP phone. You can also stay loyal to your analog phone, and just attach it to an <a href="http://en.wikipedia.org/wiki/Analog_telephone_adapter" target="_blank">ATA</a>.<br />
<br />
For offices – even small offices – it may be a bit more complicated. You will need to buy more SIP phones or ATA units. You might even require an IP PBX or a gateway for your old PBX. You need to prepare a modest initial budget for this.<br />
<br />
When you have all this, you would need to take care of your <a href="http://en.wikipedia.org/wiki/Direct_Inward_Dialing" target="_blank">DID</a> number. This is the publicly listed phone number. You need to transfer this to your VoIP service provider. If you are a residential user or just have a limited number of DIDs, your service provider does this for you. However, you have several DIDs, you will need to coordinate with your phone company directly.<br />
Once this is taken are off, you’re all set.<br />
<br />
By the way, make sure to prepare for contingencies too. For one thing, maintain your VoIP monitoring and testing service. You will need to check this time and again. Plus, set up backup power, such as a UPS or generator. This keeps you accessible even during power outages.<br />
<div>
<br /></div>
Anonymoushttp://www.blogger.com/profile/11031937439015485036noreply@blogger.com0Saskatchewan, Canada52.9399159 -106.450863933.773538900000005 -147.7594579 72.1062929 -65.1422699tag:blogger.com,1999:blog-1465119014309232594.post-72608211846507634702013-06-24T23:29:00.002-07:002013-06-24T23:30:36.025-07:00How to Troubleshoot VoIP: Packet Delay<div style="margin-bottom: 0cm;">
<div class="separator" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em; text-align: center;">
<a href="http://voipspear.com/" target="_blank"><img alt="VoIP Spear" border="0" height="266" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiMW1v3FwqJRqRnpaUtMCpJwpbwrZJyOrlIpzOFy2883SBBEU0SSVKB-6c3Fc-bh5S4yOg8TlrAEnqHYEzz_70N_eiUs-Xe94mOHPlzX6DsQbZ-vsxJxqRH2Y7ghR-OYMoKu7xJxwRT0__K/s320/bigbox3.gif" title="VoIP Test and Monitoring" width="320" /></a></div>
A couple of problems may come up when
using VoIP. A majority of this has to do with network connections.
After all, VoIP is still greatly dependent on the internet, within
the system's processes as well as at the user's end.</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
The most common and perceptable is
packet delay. Delays create high latency problems in VoIP
communications. Latency is defined as the amount of time a packet
takes to travel from its origin to its destination. This can result
in decreased voice quality, stalling, echos and feedback.</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
These are small irritants, to say the
least. But, in chronic situations, it can turn the users off from
using VoIP as their main means of telecommunications.</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
Having said this, delays aren't really
exclusively VoIP. It is also a problem experienced by traditional
telephony. In those cases, satellite connections cause the delays.
And the upside with VoIP is that the user can troubleshoot packet
delay issues up to a certain point.</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
<b>Kinds of Packet Delay</b></div>
<div style="margin-bottom: 0cm;">
Within a VoIP system, voice packet
delays happen during transmission or queuing. This is referred to as
IP Network Delay. This is normal. Packets travel through switches,
routers, hardware, as well as wireline phone systems. Delays here are
negligible and won't affect voice call quality. However, when
compounded by other issues, such as a congested network and slow
connections, then network delays can reach up to thousands of
milliseconds – which is unsuitable for VoIP.</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
Another type of packet delay is
referred to as End System Delay. This is delay during data handling,
which is likely to be caused by jitter buffer of all the other
processes that voice data goes through (encodind, decoding and
others). Compared to others, jitter buffer can compound delays the
most because it is affected by IP Network Delays. As IP network
delays lengthen, buffer sizes increase. Buffers can increase delays
by hundreds of milliseconds.</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
<b>How is the VoIP User Affected By
Packet Delays</b></div>
<div style="margin-bottom: 0cm;">
It doesn't really
matter what the cause of delays is. The service to the VoIP user gets
affected by any kind of delay. Quality decreases, to say the least.
Echo, feedback and other conversation problems may be experienced.</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
Within a one-way
conversation, the effects of delays may not be as apparent. When only
one end is sending out voice packets, data can be processed
seamslessly enough that there appears to be no disturbance in the
voice call.</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
However, this is
hardly the case. In typical conversations, there is an interaction
between at least two parties. Data sent between two ends or more will
experience problem when there are packet delays. This can appear as
doubletalk, echoes, pauses and call interruptions.
</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
If the occurrence is bad or frequent
enough, it can dissuade the user from using VoIP services, whether
free or paid.
</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
<b>How to Troubleshoot Packet Delays</b></div>
<div style="margin-bottom: 0cm;">
There are ways to troubleshoot
experienced VoIP packet delays.</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
If you're a network administrator or IT
manager, you need to be on top of the situation and spot issues
before they cause problems for your end users. You can do this
through <a href="http://voipspear.com/" target="_blank">VoIP Spear</a> or other similar services. Through consistent testing and monitoring,
you can diagnose problems correctly and address them efficiently.
</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
If you're the end user, there's still
some things that you can do. First of all, get an account with VoIP
Spear or other similar services. These offer trial packages for
individual users. Monitoring VoIP can help you assess problem areas
and troubleshoot.</div>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
Here are other basic things that you
can do:</div>
<ol>
<li><div style="margin-bottom: 0cm;">
Trim down the systems that packets
need to go through. So, if you're using wi-fi and begin experiencing
delays, try connecting directly to your router. The idea is to cut
down on possible interference.</div>
</li>
<li><div style="margin-bottom: 0cm;">
Fix damaged hardware, such as
cable wires and adapters. This affects VoIP call quality.</div>
</li>
<li><div style="margin-bottom: 0cm;">
Do a power cycle on your router.
This may speed up your connection.</div>
</li>
<li><div style="margin-bottom: 0cm;">
Dedicate your system to VoIP.
Close other applications that eat up bandwidth.
</div>
</li>
<li><div style="margin-bottom: 0cm;">
Log into you router's software if
you can. You give voice the highest priority temporarily while you
use VoIP.</div>
</li>
</ol>
<div style="margin-bottom: 0cm;">
<br /></div>
<div style="margin-bottom: 0cm;">
<br /></div>
<br />
<div style="margin-bottom: 0cm;">
<br /></div>
Anonymoushttp://www.blogger.com/profile/11031937439015485036noreply@blogger.com0tag:blogger.com,1999:blog-1465119014309232594.post-56638845565924739102013-06-13T04:45:00.002-07:002013-06-13T04:45:43.427-07:00Why End Users Should Test VoIP Quality<div class="separator" style="clear: both; text-align: center;">
<a href="http://voipspear.com/" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;" target="_new"><img alt="VoIP Spear" border="0" height="266" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhH2T86q9Xxak0NOtxTg6_El3-W0SGeEte9c8ZbAg-H-9rWPnUp5-XhCGnbZ9Pj0tetPrk_qoT0tA5o8gUmuNg0q_YwpcIBJG1WTWSNnM2AfrYsHQFBT1YuIyzHx5tlyoLo9CHiEkjrRKS0/s320/bigbox3.gif" title="" width="320" /></a></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">It’s easy to lay out the benefits of testing VoIP quality to
business owners and service providers. Profits depend on properly functioning
VoIP and network connection. So, of course, they should test and consistently
monitor their VoIP quality.<o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">But what about the end users? Individuals who may just be on
Skype, have a MagicJack, or even a paid account with a VoIP company?<o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">The long and short of it is yes, end users still need to monitor
their VoIP quality through services like VoIP Spear’s. This is not to be
likened to an obsessive-compulsive urge to know everything that’s going on. Monitoring
your VoIP quality is the only way you can enjoy the full benefits of VoIP as
the telecommunication’s future.<o:p></o:p></span></div>
<div class="MsoNormal">
<b><span style="font-family: Georgia, Times New Roman, serif;">VoIP Quality Profile<o:p></o:p></span></b></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">Through testing and monitoring your VoIP, you can derive a
pretty accurate profile of your net connection and its suitability for VoIP. You
can map out service quality fluctuations, which can be used to schedule VoIP
usage. Just knowing your network’s VoIP suitability is already a big help in
decisions concerning your internet and VoIP accounts. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b><span style="font-family: Georgia, Times New Roman, serif;">To Upgrade or Not to
Upgrade<o:p></o:p></span></b></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">Switching to VoIP is an investment in hardware/ software,
apart from monthly fees that come with paid accounts. Paid VoIP accounts are
always better options to the likes of Skype (free). Voice call quality is
several notches up. Plus, you get dedicated support for any communications
issues that you encounter. The requisite here though is that you have good
internet access. If you have terrible internet and service that fluctuates erratically,
then an account upgrade – as well buying SIP phones, analog telephone adapters
and the like -- won’t be worth it. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b><span style="font-family: Georgia, Times New Roman, serif;">Troubleshoot VoIP
Problems<o:p></o:p></span></b></div>
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;">Testing and monitoring your VoIP is also a great help in troubleshooting
VoIP problems caused by slow internet connections. Services like VoIP Spear
monitor several factors in your connection, such as latency, jitter and packet
loss. If, say, the issue is latency (length of time voice packets travel from
one end to another), you can address the issue by decreasing the number of
systems that packets need to travel through. If you are using wi-fi to connect
to the net, you can instead get behind the router and connect more directly. <o:p></o:p></span></div>
<br />
<div class="MsoNormal">
<span style="font-family: Georgia, Times New Roman, serif;"><a href="http://voipspear.com/" target="_blank">VoIP testing and monitoring services</a> allow you to get to the
heart of the problem. In doing so, you can potentially address your call issues
and experience better VoIP. </span><o:p></o:p></div>
Anonymoushttp://www.blogger.com/profile/11031937439015485036noreply@blogger.com0tag:blogger.com,1999:blog-1465119014309232594.post-87818958345544543212010-12-15T01:26:00.000-08:002010-12-15T01:26:21.477-08:00VoIP Reseller Business Tip: ATA Should Not Be A Barrier to EntryMany VoIP resellers have boggled over what to do about ATA costs. ATA costs can turn off some potential customers because these are seen as additional expense. There are schemes that a VoIP reseller can implement to lessen the impact of ATA costs and not have these become barriers to entry.<br />
<br />
1. ATA Box Rental: Instead of an upfront cost for ATA boxes, the VoIP reseller can opt to rent these out to its customers. This way, the cost is spread over a period, lessening the financial burden to customers. At the same time, there is an earning possibility after the cost of ATA is paid for through accumulated rent.<br />
<br />
2. ATA Cost as Activation Cost: There is some psychological comfort in not having to shell out for equipment when switching to VoIP services. Hiding the cost for the ATA as Activation fee may lessen the negative impact of this additional expense.<br />
<br />
3. ATA Purchase through a Third Party provider: Getting your customers to purchase their ATA through another provider can help disassociate your VoIP service from the additional upfront cost. If you opt for this, it is best to have a list of suggested models and retailers ready.<br />
<br />
4. ATA as a Separate Transaction: Billing the ATA purchase as a separate transaction is also a good idea. This gives your client the option to use softphones or buy elsewhere.<br />
<br />
<br />
<b>Different Approaches for Different VoIP Service Providers</b><br />
The various kinds of VoIP Resellers should approach the ATA issue differently. For well-funded VoIP resellers, the best approach is to shoulder the ATA cost at the start and just charge a rental fee. This way, the burden on the customer is lessened while offering an earning potential in the long run.<br />
<br />
For VoIP resellers with lesser available capital, the best approach is to have the customer make the ATA purchase upfront either through you or a third party VoIP equipment retailer. This gets the expense out of the way..Anonymoushttp://www.blogger.com/profile/11031937439015485036noreply@blogger.comtag:blogger.com,1999:blog-1465119014309232594.post-78775793764605340992010-10-12T03:33:00.000-07:002010-12-17T08:05:11.448-08:00An Introduction to WISPs and VoIPsWISPs and VoIPs have always been logical partners. With the boom in the VoIP industry, it puts WISPs in a strategic position. They have an advantage over other prospective VoIP resellers. <br />
<br />
First of all, WISPs already have a captive market. While other VoIP resellers presumably start from scratch, WISPs have a customer base they can market to. The contention is that their ISP service is consistent and reliable. It is likely that they would have loyal subscribers who would consider bundling VoIP with their ISP services.<a href="http://voipresellerprogramnews.com/an-introduction-to-wisps-and-voips.aspx" target="new">Read More</a>Anonymoushttp://www.blogger.com/profile/11031937439015485036noreply@blogger.comtag:blogger.com,1999:blog-1465119014309232594.post-23614311005841058952010-10-12T03:31:00.001-07:002010-12-17T07:46:33.435-08:00Towards the Future of VoIP with Mobile VoIPRecent talks are lauding the partnership of Verizon and Skype Mobile. These two entities are natural rivals. Their marriage is a sign that VoIP is THE emerging industry. There's no fighting it (and Verizon has tried).<br />
<br />
Mobile VoIP Has Arrived<br />
With the new partnership, Verizon subscribers may now choose to download Skype's mobile software. If they are on a data plan, it allows them to make free Skype to Skype calls, and cheaper international calls through VoIP. While this may eat up some of Verizon's profits, it does encourage its subscribers to switch to a data plan. It can potentially translate to the same or more profits while encouraging brand loyalty.<br />
<br />
AT&T does things different, on the other hand. <a href="http://voipresellerprogramnews.com/towards-the-future-of-voip-with-mobile-voip.aspx" target="new">Read More</a>Anonymoushttp://www.blogger.com/profile/11031937439015485036noreply@blogger.comtag:blogger.com,1999:blog-1465119014309232594.post-90847705383743316582010-10-12T03:30:00.001-07:002010-10-12T03:30:52.912-07:00Business Tip for VoIP Small Businesses: Know Your True CompetitionWhen new to the VoIP industry, one of the most important steps to take is to pick out your competition. This allows your VoIP small business to get a clearer focus of your target market, and align your marketing strategies. The biggest mistake that could be made here is to select the “wrong” VoIP competition.<br />
<br />
For example, if you pick a competitor such as Vonage, you may be setting yourself up to make the same mistakes they did/do. Vonage has been reputed to provide only so-so VoIP services. Add to that, they’ve pegged these service so low that they’ve resorted to “other fees.” If you try to compete with their pricing, you might end up offering your customers the same so-so services, while not earning enough to become a profitable business. <a href="http://voipresellerprogramnews.com/business-tip-for-voip-small-businesses-know-your-true-competition.aspx" target="new">Read More</a>Anonymoushttp://www.blogger.com/profile/11031937439015485036noreply@blogger.comtag:blogger.com,1999:blog-1465119014309232594.post-8142121722354275612010-10-12T03:26:00.001-07:002010-12-17T07:10:28.133-08:00VoIP Services that Give You Real SavingsSwitching to VoIP services does mean more savings for the consumer. VoIP services are more affordable than traditional telephony while having quality that can be equal or better than the usual telephone line. However, there are popular VoIP services that say they offer "real" savings. Yet, when you add it all up, it's not really the case.<br />
<br />
Take some of popular VoIP services like Vonage and MagicJack. These offer VoIP services at drastically cut down rates. But are you really getting the savings promised? Vonage has several other fees on top of its list cost. MagicJack, on the other hand, comes with so much hassles, it's almost not worth it. <a href="http://voipresellerprogramnews.com/voip-services-that-give-you-real-savings.aspx" target="new">Read More</a>Anonymoushttp://www.blogger.com/profile/11031937439015485036noreply@blogger.comtag:blogger.com,1999:blog-1465119014309232594.post-92165092350691534172010-10-12T03:21:00.001-07:002010-12-17T05:59:51.112-08:00Setting Up your Own VoIP Service Provider CompanyIf you want to go into the VoIP service provider business, you have two options: either you become a reseller or put up your VoIP company from scratch. To date, there are already several well-regarded VoIP service providers that offer VoIP reseller programs. Getting into a VoIP reseller program is clearly the easier way to go.<br />
<br />
However, if you are decided on setting up your VoIP service provider from scratch, here's a short list of what you must do and have. Be prepared to shell out a huge amount of investment capital, and have VoIP telecommunications experts on board. <a href="http://voipresellerprogramnews.com/setting-up-your-own-voip.aspx" target="new">Read More</a>Anonymoushttp://www.blogger.com/profile/11031937439015485036noreply@blogger.comtag:blogger.com,1999:blog-1465119014309232594.post-86811397289062881642010-10-12T03:20:00.000-07:002010-12-16T17:01:29.995-08:00Why Selling Cheap VoIP Won’t Make You MoneyCheap seems to sound good. Who wouldn't want to find a bargain product, right? But then again, cheap is often not good when it comes to VoIP services. VoIP is a technology-driven product. That means it's capital-intensive, and requires expert management and support. A mid or high-priced VoIP service, while harder to sell to consumers, will turn in more profits in the long run. Customers are likely to remain loyal to good service. These are quality customers who consider a VoIP service's quality, not just the price.<br />
<br />
It can be daunting though -- to come out with a higher-priced VoIP service. However, what kind of competition is out there? There's Vonage, which claims the lowest priced service. This isn't really true if you add all the other fees they charge. There are also the cheap VoIPs, with VoIP service not even worth what you pay for. <a href="http://voipresellerprogramnews.com/why-selling-cheap-voip-wont-make-you-money.aspx" target="new">Read More</a>Anonymoushttp://www.blogger.com/profile/11031937439015485036noreply@blogger.comtag:blogger.com,1999:blog-1465119014309232594.post-24806461909011582922010-10-12T03:17:00.001-07:002010-12-16T16:42:11.096-08:00The Cornerstones of the Customer Experience 1: Presented ImageThere are many cornerstones to a VoIP Service Provider's Customer Experience. Foremost here, of course, is the audio codec, which directly affects the quality of service. Next is the product's presented image. (Others include: initial expectations, enrollment, VoIP service deployment, call completion, audio quality, dial pad, and technical and customer support.)<br />
<br />
Presented Image simply means that a VoIP service provider should be perceived as professional and "personal" at the same time. This is a tricky mix. Traditional telephony service providers have often been seen as cold and uncaring. A deviation here, which can be advantageous to VoIP service providers, is to veer towards a "warmer" image without going off board. <br />
<br />
The VoIP service provider should keep a professional front but give emphasis on customer support. It should appeal to good judgement and not to the customer's emotion. <br />
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Read more about this <a href="http://voipresellerprogramnews.com/the-cornerstones-of-the-customer-experience-1-presented-image.aspx" target="new">VoIP Reseller Tip here</a>.Anonymoushttp://www.blogger.com/profile/11031937439015485036noreply@blogger.comtag:blogger.com,1999:blog-1465119014309232594.post-85992100199467598812010-10-12T03:12:00.001-07:002010-12-15T23:25:27.307-08:00VoIP Service Provision: Focus on End User PerceptionA VoIP Reseller should always be aware of how his customers and prospects see the VoIP services that he/she is trying to market. A good understanding of end user perception is a requisite if a VoIP reseller wants a satisfied customer base.<br />
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This is especially important now that the VoIP industry is booming. There are still a lot of misconceptions going around. This can lead to customers who get frustrated if they do not get what they expect. <br />
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One of the first things to do is update your website's content consistently and make sure you discuss all the basic and important aspects of VoIP services. There is the requisite FAQ section, which you can make the most of. Likewise, your sales and customer support teams should be prepared with relevant information whenever they discuss your VoIP services. <br />
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<a href="http://voipresellerprogramnews.com/voip-service-provision-focus-on-end-user-perception.aspx" target="new">Read More on the VoIP Business Tip Here</a>Anonymoushttp://www.blogger.com/profile/11031937439015485036noreply@blogger.comtag:blogger.com,1999:blog-1465119014309232594.post-17786625800558443012010-10-07T01:14:00.000-07:002010-10-12T03:28:15.298-07:00Tips for VoIP Resellers on how to Address the Issue of the ATA Expense as a Barrier to EntryI recently came out with this article regarding ATA costs and how VoIP resellers can address the issues that arise from this. The gist is the different schemes available to VoIP businesses -- which is best for them, depending on their financial situation.<br />
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For VoIP resellers with ample funds, the best way to go is the ATA box rental scheme. This way, the VoIP reseller minimizes the impact on the user's wallet, keeping their VoIP service affordable.<br />
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For VoIP resellers that are lacking fund, the best way to go is to require immediate purchase of the ATA equipment, either from them or a third part supplier. They can just help the user when it comes to choosing models and suppliers.<br />
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<a href="http://voipresellerprogramnews.com/voip-reseller-business-tip-ata-expense-as-a-barrier-to-entry.aspx">http://voipresellerprogramnews.com/voip-reseller-business-tip-ata-expense-as-a-barrier-to-entry.aspx</a>Anonymoushttp://www.blogger.com/profile/11031937439015485036noreply@blogger.comtag:blogger.com,1999:blog-1465119014309232594.post-2515650904560595232010-09-29T21:21:00.000-07:002010-09-29T21:21:55.348-07:00<a href="http://sipphonereport.com/an-easy-guide-to-getting-the-right-voip-service.aspx">http://sipphonereport.com/an-easy-guide-to-getting-the-right-voip-service.aspx</a> <br />
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Just found this on the web. It is an interesting article for those shopping around for VoIP service. It distinguishes between the different kinds of VoIP services. This should narrow things down for those confused with the many offerings of VoIP service providers out there -- you get down to what you really need.Anonymoushttp://www.blogger.com/profile/11031937439015485036noreply@blogger.com0tag:blogger.com,1999:blog-1465119014309232594.post-24400402657275057142010-09-23T19:26:00.000-07:002010-09-23T19:26:36.394-07:00a quick noteThis is just a quick note, my first blog for this site.<br />
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I will be visiting constantly to blog about my pet sites: <a href="http://www.iqvoice.com/">iQVoice: VoIP Telecommunication Technology</a>, <a href="http://www.alliancesolutions.biz/">Alliance Solutions (possibly the best VoIP service provider around)</a>, and <a href="http://sipphonereport.com/">SIP PhoneReport</a>.<br />
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Work stuff, yes. But also, I do want to spread the VoIP good news around. IT IS telecommunication's new and most promising sector for both investors and consumers alike.<br />
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Check back in here for more soon!Anonymoushttp://www.blogger.com/profile/11031937439015485036noreply@blogger.com0