This year, organizations are turning to
the cloud to take advantage of business VoIP. Where VoIP levels the
playing field – reducing communications overhead and enabling
greater access to business opportunities regardless of where you are
– cloud VoIP makes the benefits of VoIP more affordable. Today,
practically any organization that knows the positive difference with
VoIP can switch to it with minimal investment.
Zero Hardware Requirements
The biggest initial investment that
you'd have to make when you switch to on-premises VoIP is your
hardware, which includes your IP-PBX or gateway device, as well as
cable upgrades and SIP phones. This can amount to a lot, especially
when you'd have to project to the capacities you'd require at least
five years in the future.
With cloud VoIP, you skip through this.
You can start simple and communicate through softphones, installed in
desktops and BYODs (Bring Your Own Devices). The likely hardware
investment that you might need to make is your office cabling. For
VoIP communications to be as clear and powerful as possible, you need
to use at least Cat5e cables. If you've used traditional phone lines
for the longest time, your cables are likely Cat3s. While you can
make do with this initially, it is best to upgrade to ideal cables
for VoIP. This allows you to maximize your use of the technology, and
not have to make do with bad audio and video connections.
Expert Communications Management
For many organizations, communications
systems – be it traditional telephony or VoIP – require dedicated
manpower, an expert or two in your payroll who can install, maintain
and manage your system. You are reliant on your human resources
department to get the best person for the job, at the price you can
afford.
With cloud VoIP, this is no longer an
issue. Getting expert technical support for your communications
systems now relies on your VoIP service provider. You don't need to
retain and spend for additional technical manpower. You do not need
to rely on the level of expertise that you can afford. This now lies
on your service provider.
And since they are focused on VoIP as a
business, you can rest assured that they have the best people on the
job.
Scalable VoIP
Perhaps one of the determining
qualities of cloud VoIP that makes it an easy decision to switch is
its scalability.
With on-premises VoIP, you would need
to plan ahead and put together a communications system that can
handle your projected requirements, at least five years into the
future. This is well and good if you have the budget for it. But, for
many small- and medium-scale, it is what has kept them from making
the switch.
Cloud VoIP paves the way for small- to
medium-scale business to make the switch and equip themselves as
needed. They can add (or deduct) users and features, as required and
without having to make an investment beyond their requirements.
Aside from making VoIP more accessible
to organizations that can definitely leverage it to forward the
company, it also frees up funds and allows you to invest elsewhere –
other than your telecommunications system.
Grow with the Flow
With cloud VoIP, you don't have to plan
your business investment around telecommunications. And definitely,
you shouldn't be placing all your eggs in one telecommunications
investment basket. There are other aspects of business that can use
an infusion of funds, such as marketing and sales.
Through cloud VoIP, you can focus on
these other aspects. Since you only need to plan for your monthly (or
yearly) VoIP fees, you have more leeway to focus on growing your
business.
Monitor your VoIP
Of
course, to guarantee that you get all this, make sure you monitor
your VoIP service. You can't fully take advantage of the benefits of
VoIP when your service falls below acceptable standards. After all,
you need to stay constantly reachable to your clients and partners
through consistently clear audio and video communications.
For
above part VoIP monitoring, choose VoIP Spear. The company provides
24/7/365
call
monitoring and testing services from several global locations. Chart
your VoIP's MOS, latency, jitter and other key performance
indicators. Get reports and alerts. Stay on top of your VoIP.